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GP: Guidance and Real-time Information - Graz - Austria

Modern communication and location equipment as well as real-time passenger information have been introduced in Graz Public Transport. The new system have resulted in fewer disruptions, better traffic flow, better service, speed of operation and accessibility, reduced emissions and energy use.

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The computerized operational control centre in Graz enables an efficient organization of the operation of tramways and buses. Passengers find real time information about the numbers and destinations of the next buses or trams and the departure-times of these vehicles, information about delays and special incidents (construction works, accidents, buses as substitute for trams, additional buses / trams, etc.). The real time information makes the journey time feel shorter. If there is a little delay of a feeder bus or tram, connections between lines can be guaranteed. This saves time for passengers.

270 trams and buses have been equipped with on board computers so the vehicles can be located. A computerized operational control centre has been renewed to fulfill the requirements of a modern transport company. The on board computers sends the vehicles actual position to the computerized operational control centre. Controllers at the control center can thereby get an overview of the traffic situation in the network and the location of all vehicles. Priority to public transport can also be given. Drivers will be informed about deviations from the regular timetable and can make backlogs in the schedule. It is then possible to secure the connection to another line since it will always be known exactly where the two vehicles are at the moment. Within all vehicles on-board-information is given both visually and acoustically so that also people with hearing problems or visual impairments can have access to the information. A second parallel data radio system has been installed to increase the coverage of the whole transport management system.
104 real time information signposts have been constructed to inform passengers with real time information at public transport stops. All old real time information signposts have been adapted and integrated in the new system. The displays inside and outside of the vehicle as well as the acoustic facilities are controlled by the on board computers.

The new system aims at creating an interoperable platform for optimised operation. This will allow buses from all participating companies (also small ones) to profit from the system. For the first time, the traffic operation system enables an efficient organisation of the operation of tramways and buses. Through the “re-routing” management tramway stops can be serviced by buses in case of accidents or tramway lines being obstructed by cars parked on the rails. Furthermore the use of additional buses can be initiated quickly, in cases of overcrowded or defect buses. The collected data can be used to improve timetables and vehicle usage.
The new system have resulted in fewer disruptions, better traffic flow, increased quality of service, speed of operation and accessibility, reduced emissions and energy use as well as a reduced number of noise peaks, an integration of city buses and regional buses, a promotion of the use of public transport and a modal shift towards public transport.

An enlargement of the system by all transport operators in the region of Graz is already intended.

More information:

Gerhard Ablasser, Stadt Graz, +43 316 872 4200, This e-mail address is being protected from spambots. You need JavaScript enabled to view it
Werner Reiterlehner, , +43 316 8773619, This e-mail address is being protected from spambots. You need JavaScript enabled to view it
Website: http://www.trendsetter-europe.org


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The above project is part of the 'CIVITAS - Trendsetter' initiative

TRENDSETTER's objectives are to ameliorate urban air quality and noise levels, and congestion while supporting exceptional mobility and urban quality of life. It will help other cities to see how they can curb unsustainable traffic growth by using advanced mobility management schemes.

Web site: http://www.trendsetter-europe.org/

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